Shipping, Returns & Exchanges

We know you're excited to receive your new gear, orders will ship within 2 business days from our Calgary Warehouse via Canada Post.


RETURNS
Order with confidence online at SYNCPerformance.ca. If you are not completely satisfied with anything you order from us, return it in new, unused condition with all tags attached within 30 days.

START A RETURN
Refunds will be issued to the credit card used to purchase the item(s) on the original order, minus the cost of return shipping. To initiate a return, email info@syncperformance.com.



SYNC WARRANTY:
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for a repair, replacement, or refund. All our products have a limited lifetime warranty against defects in materials and workmanship.

What does this mean?

This means that our products are guaranteed against manufacturer defects for the practical life span of the product. The type and amount of use of the product is a factor in considering the practical life span of a product. No matter how well made, every product will eventually show signs of wear and tear, and this is not covered under our warranty. We will work with you to offer options to repair damage due to wear and tear at a fair rate.

To initiate a warranty claim, please email info@syncperformance.com